The story of Reactlab
Founded in Cuenca, Ecuador
More than 15 years ago, when Xavier Narváes and Fabiola Moscoso founded Reactlab in Cuenca, Ecuador, the Ecuadorian market for equipment and reagents for clinical laboratories was dominated by a few players. They offered a limited range of expensive products, making it difficult for the Ecuadorian people to access proper diagnostics.
Creating a new offer
That’s why they made it their mission to improve clinical laboratories by importing high-quality equipment and reagents at affordable prices. Knowing the importance of continuity, they also specialized in technical support to guarantee that the laboratories could always keep attending their patients.
Achievements for the focus on quality
Along the way, we have gained the trust of more the 500 laboratories that are now working with us. Also, we have opened offices in all three main cities of Ecuador enabling us to serve laboratories anywhere in the country. And as a testament to our commitment to quality we have obtained the ISO 9001 certification.
Our commitment to the client
Going forward, we want to become the trusted partner of more Ecuadorian laboratories, providing services that can assist them in every aspect of their business. That’s why we stay dedicated to offering high quality products at affordable prices, with timely deliveries anywhere in the country. All this, with the final goal to improve the health of the Ecuadorian people.
Vision
In 2024 we will be among the top five suppliers in the in vitro diagnostics area (IVD) for clinical laboratories in Ecuador.
Mission
We create value by providing in vitro diagnostics (IVD) products and services to clinical laboratories in Ecuador.
Our values
Commitment
We give our employees the responsibility to act in the best interests of the company to satisfy both customer and supplier needs alike.
Confidentiality
We create trust by never sharing confidential information from suppliers and customers with third parties and expect the same from them.
Ethics
We always follow the legislation in the countries that we work in and do business with, say no to corruption and compete on fair terms.
A message from the founders
A VISION COME TRUE
What started out as a vision back in 2005 has now become a reality, and we are proud that every day we are helping more and more Ecuadorian people getting the right diagnosis, because of our commitment to support the laboratories improve their practice.
It goes without saying that we wouldn’t have been where we are today without a great team. And we invite you to meet the people that made it possible.
